It’s Not A Customer’s Right To Be Rude

I am that person behind the counter that you won’t remember tomorrow. I am that person that stands there patiently while you talk on the phone. I am that person you yell at even though I didn’t write company policy.

Now most people aren’t like that. But when I go to work on a Saturday, I am honestly appalled at the lack of etiquette displayed by some people.

Guide to being a decent customer:

  1. Don’t talk on the phone when you go up to pay. We need to have a dialogue about whether you’re on our loyalty program and how much your purchase will cost. Chances are, if I hand you the efpos, once you get off the phone, you’ll come back because you are on the loyalty program and you’ll want me to redo your purchase.
  2. Don’t throw a tantrum. Yes it’s not sucks that your damage won’t be fixed under warranty. But that’s company policy. Yelling at me isn’t going to change that.
  3. Don’t leave a mess. “Oh you don’t mind cleaning up my bags do you?” Actually yes I do when you’ve strewn them across the store then suddenly changed your mind. Do you leave your house in that mess?
  4. Don’t want a refund or exchange without the receipt. You get given a receipt with every purchase, surely by now you’ve realised you need it if you want to return something. I don’t care if it looks like our stock. Where is the proof you brought it legitimately from us?
  5. Don’t be the person with screaming children. Get them out of here, you’re making the more valued customers leave because you can’t control your children. On that note, stop your children from trying to eat the stock as well please. We don’t actually sell food.

I promise, if you avoid these retail faux pas I promise you will get better customer service and people who will try to help you to the best of their ability.

So next time you’re in shop, stop and ask yourself. Are you a bad customer?

Krystal xx

Best in Beauty: Quick 5

A quick look at some of my favourite products to wear this month.

Foundation: L’Oréal Infallible 24HR Matte

Brows: Benefit Gimme Brow

Eyeshadow: Chi Chi Palettes

Lip Balm: Hurraw

Lipstick: Chanel (high end) Rimmel (drugstore)

Product on my most wanted list: Charlotte Tilbury’s Magic Cream

Krystal xx

Schwarzkopf Live Colour Pastel Spray – Cotton Candy Review

I wanted to dye my hair pink, but wanted to test the colour suited me before going for something more permanent, so this looked like a good option.

I initially hesitated because the colour they showed on the box didn’t really look that cotton candy to me, but ultimately I decided to give it a go because hey, we only live once.

On opening the bottle, I found the liquid inside was a dark pink (you can also see this when you spray the colour on your hands, so make sure to wear gloves).

I chose to apply this by standing in the shower with old black clothes on and a full length mirror leaning against the glass. The reason I did this was because it is much easier to wash down the shower walls than it is the bathroom walls.

I applied the spray to my glove and them rubbed it into my hair. I found it was hard to really get a good coverage on a couple of bits and it was very time consuming compared to a cream product to apply all over the hair.

After it was dry, I fully expected the colour on the box based on previous experience with their sprays but instead I got a dark purple/pink colour.

IMG_1805.JPG Day 1                                      IMG_1806.JPG Day 2

I left this in my hair for two days, but your hair gets quite strawlike so I washed it out on the second day. A bit of colour had faded on the second day and after washing it only a very light layer of colour was left. After another was three days later most of this disappeared too and the tiny bit left the wash after.

IMG_1812.JPG After 1 Wash                              img_1822-2 After 2 Washes

I would use it again for a night out then wash it out the next morning.

Krystal xx

 

Defining the age of term ‘Child’

In one of our family discussions over Christmas, it came up about child fares versus the legal term child.

In legal terms you are a child until you become an adult which is legally defined on average as somewhere between the ages of 18 and 21, depending on where you live. As a result, you are generally not legally allowed to live independently until this age or able to financially support yourself.

Yet if you are on a plan, you can only have a child ticket until you are about 12, at theme parks I have seen the child age limit range between 10 & 16, movie theatres often seem to classify a child somewhere between 13 & 15, and even public transport will only accept older children paying a child’s fare with a student ID. If they are 16 and don’t have one, tough luck.

But child support payments must be paid until children are legally adults, children most likely won’t be properly employed until they are legally adults. Many young adults these days still are not financially independent for a couple of years due to studying at university. So how is it that commercial places can get away with claiming 12 year olds aren’t children?

There are three ways it can be looked at. The first is to say that a child shouldn’t be classified as anything else until they are legally an adult. The second way to look at it is based on financial independence; the idea that a parent paid less for a dependant. The third way to look at it is based on size. On a plane for example, there can be a large 13 year old who is the same size as an adult female.

However, other than size there is no excuse for these commercial places to put the child age so low just to make extra money and even for a plane the size is a flimsy excuse, I doubt the plane would need more fuel just because it had a few taller children on it.

What do you think? Is this just another way to make money or is there a justified reason for the age of a child being ambiguous in commercial places.

Krystal xx

WPC: Names

When I read the Weekly Photo Challenge Names I immediately thought of signs that name locations, but are amusing or interest catching in some way.

To give a little context to a couple of these, C Beccaria is the name of a famous criminology theorist and the Broadway sign is in London.

Krystal xx

Classic Christmas Carols Everyone Should Know

I love Christmas Carols, so I thought it would be fun to do a list of a few everybody should know.

  • Jingle Bells
  • Silent Night
  • We Wish you a Merry Christmas
  • Away in the Manger
  • Rudolph the Red Nosed Reindeer
  • Deck the Halls
  • White Christmas
  • Let it Snow
  • Here Comes Santa Claus
  • Santa Claus is Coming to Town
  • Winter Wonderland
  • The Christmas Song
  • Hark The Herald Angels Sing
  • The First Noel
  • Feliz Navidad

There are of course many others, but these are the ‘classics’ that come to mind.

Merry Christmas
Krystal xx