I am that person behind the counter that you won’t remember tomorrow. I am that person that stands there patiently while you talk on the phone. I am that person you yell at even though I didn’t write company policy.
Now most people aren’t like that. But when I go to work on a Saturday, I am honestly appalled at the lack of etiquette displayed by some people.
Guide to being a decent customer:
- Don’t talk on the phone when you go up to pay. We need to have a dialogue about whether you’re on our loyalty program and how much your purchase will cost. Chances are, if I hand you the efpos, once you get off the phone, you’ll come back because you are on the loyalty program and you’ll want me to redo your purchase.
- Don’t throw a tantrum. Yes it’s not sucks that your damage won’t be fixed under warranty. But that’s company policy. Yelling at me isn’t going to change that.
- Don’t leave a mess. “Oh you don’t mind cleaning up my bags do you?” Actually yes I do when you’ve strewn them across the store then suddenly changed your mind. Do you leave your house in that mess?
- Don’t want a refund or exchange without the receipt. You get given a receipt with every purchase, surely by now you’ve realised you need it if you want to return something. I don’t care if it looks like our stock. Where is the proof you brought it legitimately from us?
- Don’t be the person with screaming children. Get them out of here, you’re making the more valued customers leave because you can’t control your children. On that note, stop your children from trying to eat the stock as well please. We don’t actually sell food.
I promise, if you avoid these retail faux pas I promise you will get better customer service and people who will try to help you to the best of their ability.
So next time you’re in shop, stop and ask yourself. Are you a bad customer?
In one of our family discussions over Christmas, it came up about child fares versus the legal term child.
In legal terms you are a child until you become an adult which is legally defined on average as somewhere between the ages of 18 and 21, depending on where you live. As a result, you are generally not legally allowed to live independently until this age or able to financially support yourself.
Yet if you are on a plan, you can only have a child ticket until you are about 12, at theme parks I have seen the child age limit range between 10 & 16, movie theatres often seem to classify a child somewhere between 13 & 15, and even public transport will only accept older children paying a child’s fare with a student ID. If they are 16 and don’t have one, tough luck.
But child support payments must be paid until children are legally adults, children most likely won’t be properly employed until they are legally adults. Many young adults these days still are not financially independent for a couple of years due to studying at university. So how is it that commercial places can get away with claiming 12 year olds aren’t children?
There are three ways it can be looked at. The first is to say that a child shouldn’t be classified as anything else until they are legally an adult. The second way to look at it is based on financial independence; the idea that a parent paid less for a dependant. The third way to look at it is based on size. On a plane for example, there can be a large 13 year old who is the same size as an adult female.
However, other than size there is no excuse for these commercial places to put the child age so low just to make extra money and even for a plane the size is a flimsy excuse, I doubt the plane would need more fuel just because it had a few taller children on it.
What do you think? Is this just another way to make money or is there a justified reason for the age of a child being ambiguous in commercial places.
I love Christmas Carols, so I thought it would be fun to do a list of a few everybody should know.
- Jingle Bells
- Silent Night
- We Wish you a Merry Christmas
- Away in the Manger
- Rudolph the Red Nosed Reindeer
- Deck the Halls
- White Christmas
- Let it Snow
- Here Comes Santa Claus
- Santa Claus is Coming to Town
- Winter Wonderland
- The Christmas Song
- Hark The Herald Angels Sing
- The First Noel
- Feliz Navidad
There are of course many others, but these are the ‘classics’ that come to mind.
We have received wrapping paper, stickers, bookmarks and more from a couple of charities that we support recently. And the question was raised of why charities spend their funds manufacturing things like stickers that we will never use. Why waste their money that could be spend on people in need? It was then further chewed over by bringing up the sheer volume of printing certain charities send to tell you to sponsor them when you already do.
So I thought this over for a while and decided that overall the intent of these small gifts and printouts is to remind people to keep donating. The problem is that the cost of the reminder is not necessary going to compare with the cost of return donations. And that people (like the person I was talking to) get a little upset over this perceived waste of money.
So is it a waste of money? In some cases, yes and some cases no. World Vision used to drive us mad with the huge envelopes of print outs we regularly got that all said the same thing. In fact, many a finger has been pointed at World Vision for its far too high ‘administration’ costs. This kind of perceived money wastage is in fact more likely to discourage people from donating because they don’t feel their money will be used on the people so much as it will be used on ink and paper. That is not to say that they are correct. World Vision has done many great things and does use the money to achieve these things, but they probably could cut down on their advertising costs.
Alternatively, the bookmarks we’ve received from the Stroke Foundation and the SPCA are a small reminder when reading to continue to support them. Does it work? I’m not entirely sure. Usually we become habituated to the stimuli around us, so for example in this case, I am so used to seeing the bookmark that it no longer registers or creates any sort of response from me. This is a huge challenge (that particularly static) advertising faces; how can it continue to provoke a response from us when we automatically register its presence but don’t truly process it?
So it’s not as simple as simply saying that charities advertising is or isn’t a waste of money, but more so that some charities are more aware of strategies to make the best use of advertising funds than some other charities.
In a move that surely shocked nobody, with the Primary over, President Barack Obama endorsed Hillary Clinton as his replacement for President.
Clinton and Obama are both democrats, so naturally Obama would endorse the strongest democrat runner, as this will in theory help unite the democrat vote and ensure a win for the democrats.
Now as a woman I am definitely team Hillary and as a realist, I see that she is far better qualified to be President than Donald Trump. I see her as a genuine political candidate, I see his as a rather large ego, trying to conquer America. But I could be wrong, Trump could be genuinely in it to help make America great, problem is he’s making America laughing stock in the process.
I know come November, I’m hoping that there is a second President Clinton.
Disclaimer: any facts come from a reliable news source, any opinions are strictly my own.